The Short Version: In case you are searching for an original gemstone or unique anniversary gift, Leibish & Co. has actually a powerful stock of top-quality, colourful, and conflict-free expensive diamonds and gems. The family-run company was operating online since 1998 with an individual touch which includes generated repeat company from around the world. Leibish & Co. makes it simple purchasing free rocks or perhaps to utilize the complimentary “Design your” tool to bring the ideal bit of precious jewelry your. With many years of expertise and good design under their strip, Leibish & Co. is on the verge of expanding its inventory to watches and various other extras.
Whenever Leibish Polnauer established 1st on-line diamond business in 1998, it got nearly a complete day to publish one picture and explanation to their internet site â but he had been a visionary which watched prospective in fledgling arena of ecommerce. “as he sees the potential in a concept, he will probably do everything in his capacity to progress with-it,” said Benji Margolese, Director of Content advertising for Leibish & Co.
Leibish produced an effective, family-run process with his partner and children offering in leadership positions. They have cultivated a fruitful online business with practices positioned around the world. Leibish & Co. is a leader in distinctive colored diamonds and gems that are difficult to find someplace else. The expensive diamonds are also conflict-free, that will be an important factor for most customers.
“men and women come to united states since they search one thing slightly different, one thing more special than what everyone else provides,” Benji stated.
While Leibish & Co. offers top-quality standard expensive diamonds, the business focuses primarily on colorful, distinctive jewelry. Whenever questioned exactly why the business provides these types of increased customer return price, Benji quickly pinpoints the reason.
“It really is a mixture of exemplary products, great solution, and precious jewelry crafted to your greatest levels of brilliance,” the guy said. “The precious jewelry we make is not your daily, mass-produced version of product. Every piece is tailor-made to completely fit the diamond or gemstone plumped for because of the customer.”
Children Affair With private Service
Leibish & Co. is actually a genuine household business, with Leibish’s family unit members playing crucial roles in company.
Leibish serves as creator and President associated with business, while his partner, Rosi, may be the business’ Activities management. Their unique eldest girl, Chavi, functions as the Lead Jewelry Designer â in fact it is a huge responsibility since custom precious jewelry comprises over 50% of the business’s company, Benji said.
Leibish’s eldest child, Yossi, is the Chief Executive Officer of Leibish & Co. Another daughter, Shmulik, who is a graduate associated with Gemological Institute of The usa, will be the fundamental Diamond Buyer when it comes to business. “Shmulik is actually, genuinely, certainly many talented shade diamond experts in the,” Benji mentioned.
Leibish’s child Itzik could be the organizations COO and runs the nyc company on Fifth Avenue. Yoni, that is the youngest of Leibish’s five kiddies, is the company’s CFO.
“As one of the longtime members of the group, I’m able to tell you that, though there isn’t any relation, they consider myself, among others, element of their loved ones,” Benji mentioned. “We all bring our personal expertise on the company, but collaborate to regularly expand the organization.”
Customers are additionally treated like household at Leibish & Co., where company invests electricity into individual service and sales. “have you ever handled one certain agent, including, that’s the same person you can expect to constantly cope with, no matter what you are phoning or writing in approximately,” Benji said. “we do not believe in moving consumers to various departments when they have a question or certain issue they wish to deal with.”
Consumers Come From throughout the World
Leibish features a few distinct customers: discover buyers, whom largely store through web site, merchants, and the ones into the trade business, which generally look at the organizations primary practices in nyc, Israel, and Hong-Kong.
Almost all of Leibish & Co.’s customers are from the United States. Their next preferred audience is actually Canada, followed by the United Kingdom, Australia, Hong Kong, while the rest of Europe.
Customers at every stage of existence store at Leibish & Co., though the majority are between your many years of 35 and 54, Benji said. Furthermore, the business garners around 300,000 website check outs monthly â and helps to keep nearly all of their customers returning.
“with well over a 70per cent return consumer rating, we remain one of the most famous businesses within our niche,” he said.
Colourful Diamonds & Gemstones With a “Design your own personal” Option
Leibish & Co. holds top-quality jewelry, additionally maintains inventory flexibility, specifically for on line consumers, Benji said. The organization sells countless loose expensive diamonds and precious gemstones, but its important goods are customized precious jewelry designs.
“We keep big collection of multicolor diamond and gem jewelry, which includes in the rarest tones actually seen,” he mentioned. “we’re acknowledged most readily useful by all of our bread-and-butter products â yellowish diamond and pink diamond involvement rings. But we sell diamond jewelry of nearly every tone, and priceless gemstones â such as sapphires, emeralds, and rubies. We sell jewelry crafted with colorless diamonds, too, but all of our knowledge is in the world of tone.”
For customers that something in your mind and require help which makes it a real possibility, Leibish & Co. provides a “Design a” jewellery instrument, which Benji mentioned is actually the preferred item.
“Obviously, while looking for a special portion, people typically desire specific stones and setting styles they’ve currently dropped crazy about,” the guy stated. The “Design your personal” instrument enables clients to construct a piece by using the material, establishing, and steel regarding option.
“It allows them to deliver their dreams your â with the help of our knowledge in craftsmanship,” Benji told all of us.
Extras & unique on the web Tools available for Leibish & Co.
because appears forward to the long run, Leibish & Co. is actually slowly shifting toward higher-ticket items and a lot more item assortment. The firm feels comfortable branching out to new products as a result of the dedication and enthusiasm it applies to finest their existing productions.
“we’ve discussed presenting different accessories â eg luxury watches, handbags, plus pens,” Benji mentioned. “But we decided to wait until we very first perfected our main distinct item, that is expensive jewelry.”
Leibish & Co. can also be researching to carry on refining their preferred web site, also. A proven way it intentions to improve their on-line knowledge is through launching augmented fact features, that will offer virtual consumers a lot more of an in-store knowledge.
As a business enterprise having its roots in colorful diamonds and ecommerce, Leibish & Co. will continue to innovate in a traditional sector which views modification since the different, not the rule.